At Castelli Wear Shop, we understand that when you order high-performance cycling gear, you want it delivered with the same precision and reliability you expect from your riding equipment. Our global delivery network ensures your technical outerwear, protective armor, and performance shorts reach you efficiently, no matter where your rides take you.
Our Delivery Promise to Cyclists Worldwide
Just as we carefully curate our cycling apparel selection, we’ve optimized our delivery process to serve performance-focused riders who demand:
- Speed: Fast order processing to get your gear road-ready
- Reliability: Trusted global carriers with tracking
- Flexibility: Options to match your needs and budget
- Transparency: Clear timelines and no hidden costs
Shipping Methods Designed for Riders
Express Shipping Recommended
For cyclists who need their gear quickly for upcoming rides or events:
- Carriers: DHL or FedEx
- Delivery Time: 10-15 days after dispatch
- Cost: $12.95 flat rate
- Features: End-to-end tracking, faster customs clearance, and reliable delivery windows
Ideal for time-sensitive orders of technical outerwear or protective armor before big rides.
Free Standard Shipping
For riders planning ahead or ordering multiple items:
- Carrier: EMS
- Delivery Time: 15-25 days after dispatch
- Cost: Free on orders over $50
- Features: Cost-effective way to receive your complete riding system
Perfect for seasonal purchases when building your layering systems or upgrading multiple components.
The Castelli Wear Shop Delivery Experience
Order Processing
Our warehouse team in Thunderbolt, US processes all orders within 1-2 business days. We understand cycling gear often needs to arrive by specific dates, so we:
- Prioritize orders of protective equipment and seasonal outerwear
- Double-check technical items for quality before dispatch
- Provide immediate shipping confirmation with tracking
International Considerations
While we ship globally (excluding some Asian and remote regions), please note:
- All prices are in USD and exclude any import duties or taxes
- Customs processing may add 2-3 days to delivery estimates
- Tracking information will be provided for all orders
Returns & Exchanges
If your gear doesn’t meet your riding needs, we offer 15-day returns from delivery date. Please contact our gear specialists at [email protected] to initiate the process.
Why Riders Trust Our Delivery
Just as our Castelli, ProViz, and LEATT partnerships ensure premium cycling apparel, our shipping partners guarantee your gear arrives ready to perform. We’ve helped thousands of cyclists worldwide receive:
- Aerodynamic shorts in time for race season
- Protective armor before mountain biking trips
- Weather-resistant outerwear as seasons change
Have specific delivery questions? Our cycling gear experts understand how important timely delivery is for your riding plans. Email us at [email protected] and we’ll help coordinate the best shipping solution for your needs.
Ride Further. Ride Safer. Ride Castelli.
